We stand behind the quality of the products sold through our store. Warranty coverage may vary depending on the product brand, model, and category.

Warranty Period

The warranty period begins on the date the product is delivered to the original end user.

The duration of warranty coverage varies by brand and product type.
Specific warranty details for each item are clearly stated on the individual product page.

What Is Covered

This warranty covers manufacturing defects and product malfunctions that occur under normal use during the applicable warranty period.

If a product has a verified quality issue within the warranty period, we may offer:

• Replacement
  
• Repair
  
• Reissue
  
• Refund
  

The appropriate solution will be determined based on the product brand’s warranty policy and the nature of the issue.

What Is Not Covered

The warranty does not cover:

• Damage caused by misuse, improper installation, or unauthorized modifications
  
• Software modifications not authorized by the manufacturer
  
• Normal wear and tear
  
• Consumable parts or accessories sold separately (unless otherwise stated)
  
• Cosmetic damage that does not affect product functionality
  
• Damage caused by accidents, water, fire, lightning, or other force majeure events
  
• Products with altered, removed, or defaced serial numbers
  

Certain components that are subject to wear (such as batteries, keycaps, cables, grips, or similar accessories) may have a shorter warranty period depending on the brand.

How to Request Warranty Service

To initiate a warranty claim, please contact us at:

📩 info@ranceqshop.net

Please include:

• Order number
  
• Proof of purchase (invoice or order confirmation)
  
• Clear photos or videos showing the issue
  
• Description of the problem
  

Our team will review your case and provide further instructions in accordance with the applicable brand warranty policy.

Important Notice

Warranty terms may differ depending on the product brand and category.

Each product page displays the specific warranty period and conditions applicable to that item.
Please review the warranty information provided on the product page before completing your purchase.